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Digital Adoption

Digital Adoption in Malaysia

Kuala LumpurLocal time

98% internet use · EGDI rank 57 of 193

This profile brings together internet use, financial inclusion and UN e-government indicators for Malaysia, with source years shown alongside each figure.

98%
Internet use
World Bank / ITU · 2024
0.8111
UN EGDI score
United Nations · 2024
#57
E-government global rank
of 193 · 2024
Very High
UN EGDI group
United Nations · 2024

Internet and Connectivity

Internet use in Malaysia is reported at 98% for 2024. The indicator measures individuals using the internet rather than subscriptions.

Connectivity indicatorMalaysiaYear
Individuals using the internet98%2024

Digital Payments

Financial-inclusion indicators are shown separately from connectivity measures because they describe account ownership or payment use.

Payments and financial inclusionMalaysiaYear
Account ownership, age 15+88.7%2024
E-payment transactions per capita4322024

Digital Government

Malaysia ranked 57 of 193 UN member states in the 2024 E-Government Development Index, with an EGDI score of 0.8111 and is classified in the Very High group.

UN E-Government Development IndexMalaysia
EGDI score0.8111
Global rank57
EGDI groupVery High EGDI

Malaysia vs. Region and World

The comparison below uses the latest published World Bank/ITU headline observations for Malaysia, East Asia & Pacific and the world. The years are shown explicitly because aggregate series can update on a different schedule from country observations; the figures should therefore be read as current context rather than a same-year league table.

IndicatorMalaysiaEast Asia & PacificWorld
Internet use98% (2024)88% (2025)74% (2025)

Key Takeaways

  • Internet use reached 98% in 2024, above the latest East Asia and Pacific aggregate.
  • Account ownership was 88.7%, while the revised 2024 series records 432 e-payments per capita.
  • Malaysia ranked 57th in the 2024 UN EGDI and is in the Very High group.

Frequently Asked Questions

What percentage of people in Malaysia use the internet?

98% in 2024.

What is Malaysia's UN E-Government ranking?

Malaysia ranked 57 of 193 UN member states in 2024, with an EGDI score of 0.8111.

How developed is digital government in Malaysia?

Malaysia ranked 57 of 193 UN member states in 2024, with an EGDI score of 0.8111.

Does this page estimate missing digital-adoption data for Malaysia?

No. Missing observations are left unavailable rather than estimated.

Sources & methodology

Sources for the indicators and definitions shown above.

View sources used for this page
World Bank / International Telecommunication Union

Individuals using the internet. World Bank WDI republishes the underlying ITU series.

Bank Negara Malaysia: Annual Report 2025

Latest central-bank reporting, including the revised 2024 e-payment transactions-per-capita figure.

World Bank Global Findex 2025

Household-level financial-inclusion and payment-access indicators, with source years shown alongside the figures.

United Nations E-Government Survey 2024

EGDI score, rating group and global rank among 193 UN member states.

Data note: Indicators are shown with their published reference years.