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Digital Adoption

Digital Adoption in South Africa

PretoriaLocal time

78% internet use · EGDI rank 40 of 193

This profile brings together internet use, financial inclusion and UN e-government indicators for South Africa, with source years shown alongside each figure.

78%
Internet use
World Bank / ITU · 2024
0.8616
UN EGDI score
United Nations · 2024
#40
E-government global rank
of 193 · 2024
Very High
UN EGDI group
United Nations · 2024

Internet and Connectivity

Internet use in South Africa is reported at 78% for 2024. The indicator measures individuals using the internet rather than subscriptions.

Connectivity indicatorSouth AfricaYear
Individuals using the internet78%2024

Digital Payments

Financial-inclusion indicators are shown separately from connectivity measures because they describe account ownership or payment use.

Payments and financial inclusionSouth AfricaYear
Account ownership, age 15+81%2024

Digital Government

South Africa ranked 40 of 193 UN member states in the 2024 E-Government Development Index, with an EGDI score of 0.8616 and is classified in the Very High group.

UN E-Government Development IndexSouth Africa
EGDI score0.8616
Global rank40
EGDI groupVery High EGDI

South Africa vs. Region and World

South Africa is compared only where the same indicator definition is available for the country, its region and the world.

IndicatorSouth AfricaSub-Saharan AfricaWorld
Internet use78% (2024)36% (2025)74% (2025)

Key Takeaways

  • Internet use was 78% in 2024, compared with the latest Sub-Saharan Africa headline of 36%.
  • Account ownership was 81% in 2024, adding a financial-access perspective to the connectivity figure.
  • South Africa ranked 40th in the 2024 UN EGDI and is in the Very High group.

Frequently Asked Questions

What percentage of people in South Africa use the internet?

78% in 2024.

What is South Africa's UN E-Government ranking?

South Africa ranked 40 of 193 UN member states in 2024, with an EGDI score of 0.8616.

How developed is digital government in South Africa?

South Africa ranked 40 of 193 UN member states in 2024, with an EGDI score of 0.8616.

Does this page estimate missing digital-adoption data for South Africa?

No. Missing observations are left unavailable rather than estimated.

Sources & methodology

Sources for the indicators and definitions shown above.

View sources used for this page
World Bank / International Telecommunication Union

Individuals using the internet; World Bank WDI republishes the underlying ITU series.

World Bank Global Findex 2025

Data note: Indicators are shown with their published reference years.

United Nations E-Government Survey 2024

EGDI score, rating group and global rank among 193 UN member states.

Data note: When comparing South Africa with regional or global figures, use the year printed beside each value because collection periods can differ.