Digital Adoption in Zambia
17.1% internet use · 0.5424 e-government
This profile brings together internet use, financial inclusion and UN e-government indicators for Zambia, with source years shown alongside each figure.
Internet and Connectivity
Internet use in Zambia is reported at 17.1% for 2024. The indicator measures individuals using the internet rather than subscriptions.
17.1% of people in Zambia used the internet in 2024. This is the latest ITU DataHub observation used for this page.
Data note:
Mobile-cellular, active mobile-broadband and fixed-broadband values are left unpublished here unless the exact country observation and year have been separately verified. Survey measures are kept separate from telecom counts.
| Connectivity indicator | Zambia | Year |
|---|---|---|
| Individuals using the internet | 17.1% | 2024 |
Digital Payments
Financial-inclusion indicators are shown separately from connectivity measures because they describe account ownership or payment use.
| Financial inclusion indicator | Zambia | Year |
|---|
Data note: When comparing Zambia with regional or global figures, use the year printed beside each value because collection periods can differ.
The financial-inclusion figures for Zambia come from survey indicators and are kept separate from telecom subscription measures. Account ownership and payment use are distinct financial-inclusion measures. Missing observations are shown as unavailable.
Digital Government
Data note: No missing Zambia value is estimated on this page; an unavailable observation remains clearly identified until a comparable source is published.
| UN indicator | Zambia |
|---|---|
| E-Government Development Index | 0.5424 |
| Global rank | 130 |
| Online Service Index | 0.4958 |
| Telecommunications Infrastructure Index | 0.5088 |
| Human Capital Index | 0.6225 |
| UN rating class | High, H1 |
Zambia ranked 130th in the 2024 UN E-Government Development Index with a score of 0.5424.
The components differ: online services scored 0.4958, telecommunications infrastructure 0.5088, and human capital 0.6225. Missing observations are shown as unavailable.
Zambia vs. Region and World
National averages can hide gaps by gender, income, age and location. Subscription counts are not the same as unique users.
National internet-use rate
2024Requires matched observations
Not calculatedZambia is compared only where the same indicator definition is available for the country, its region and the world. The source year is shown with each figure.
Key Takeaways
| Indicator | Zambia | What it shows |
|---|---|---|
| Internet use | 17.1% (2024) | How widely people are online |
| EGDI | 0.5424 (2024) | Overall digital-government development |
| Online Service Index | 0.4958 (2024) | Strength of online public services |
| Telecommunications Infrastructure Index | 0.5088 (2024) | Infrastructure component used by the UN |
| Human Capital Index | 0.6225 (2024) | Human-capital component used by the UN |
Latest verified internet-use observation
Latest verified ITU observation: 17.1% in 2024.
What the numbers say about Zambia
What the numbers say about Zambia
Zambia shows an important contrast between access and government capability. Internet use was only 17.1% in 2024, while its UN EGDI score placed it 130th and in the high EGDI group.
The UN components show where that headline result comes from. The UN index is not treated as a general internet-penetration score.
Unavailable fields are left blank. Each dataset is shown with its own reference year.
How to read this page
Internet use measures people who used the internet during the reference period.
EGDI is a UN composite of online services, telecommunications infrastructure and human capital.
Missing values mean the exact country observation was not directly verified for this page.
Frequently Asked Questions
What does the internet use figure show for Zambia?
Zambia's internet-use figure shown here is 17.1% for 2024. The percentage measures people using the internet, not subscriptions. The source year is shown with the figure.
What does the e-government figure show for Zambia?
Zambia's 2024 UN E-Government Development Index score is 0.5424. EGDI combines online services, telecommunications infrastructure and human capital, so it should not be read as a standalone connectivity rate.
What does the global egdi rank figure show for Zambia?
Zambia ranked 130 of 193 UN member states in the 2024 UN E-Government Survey. The ranking describes digital-government development rather than the share of residents who use the internet.
Sources & methodology
Published figures use authoritative international sources and retain their observation year.
No extra decimal precision is invented. Missing values are not estimated, and em dash and en dash characters are excluded from the finished HTML.View sources used for this page
Latest internet-use observation for Zambia: 17.1% in 2024. ITU DataHub
World Bank republishes the ITU internet-use series. Internet indicator
EGDI rank, score, rating class and component indices. UN E-Government Survey