Digital Adoption in Bosnia and Herzegovina
86.0% internet use · 0.6329 e-government
This profile brings together internet use, financial inclusion and UN e-government indicators for Bosnia and Herzegovina, with source years shown alongside each figure.
Internet and Connectivity
Internet use in Bosnia and Herzegovina is reported at 86.0% for 2024. The indicator measures individuals using the internet rather than subscriptions.
Bosnia and Herzegovina is compared only where the same indicator definition is available for the country, its region and the world. The source year is shown with each figure.
Bosnia and Herzegovina records 121 mobile subscriptions per 100 people in 2024 in the cited series. Subscriptions count active lines rather than unique residents, so a rate above 100 is possible.
For the country comparison, the fixed-broadband figure for Bosnia and Herzegovina is kept as a subscription rate rather than a household-access percentage. The two measures use different denominators. Survey measures are shown separately from telecom counts.
| Connectivity indicator | Bosnia and Herzegovina | Year |
|---|---|---|
| Individuals using the internet | 86.0% | 2024 |
| Mobile cellular subscriptions | 121 per 100 people | 2024 |
| Active mobile broadband subscriptions | 64.89 per 100 people | UN 2024 survey input |
| Fixed broadband subscriptions | 29.39 per 100 people | 2024 |
Digital Payments
Financial-inclusion indicators are shown separately from connectivity measures because they describe account ownership or payment use.
| Financial inclusion indicator | Bosnia and Herzegovina | Year |
|---|---|---|
| Adults with an account | 77.5% | 2024 |
| Women with an account | 75.8% | 2024 |
| Men with an account | N/A | N/A |
| Made or received a digital payment | N/A | N/A |
For the country comparison, the financial-inclusion figures for Bosnia and Herzegovina come from survey indicators and are kept separate from telecom subscription measures. Account ownership and payment use are distinct financial-inclusion measures. Missing observations are shown as unavailable.
The financial-inclusion figures for Bosnia and Herzegovina come from survey indicators and are kept separate from telecom subscription measures. Account ownership and payment use measure different aspects of digital participation.
Data note: When comparing Bosnia and Herzegovina with regional or global figures, use the year printed beside each value because collection periods can differ.
Digital Government
Data note: No missing Bosnia and Herzegovina value is estimated on this page; an unavailable observation remains clearly identified until a comparable source is published.
| UN indicator | Bosnia and Herzegovina |
|---|---|
| E-Government Development Index | 0.6329 |
| Global rank | 107 |
| Online Service Index | 0.5003 |
| Telecommunication Infrastructure Index | 0.7763 |
| Human Capital Index | 0.6222 |
| UN rating class | High, H2 |
Bosnia and Herzegovina ranked 107th worldwide in the 2024 UN E-Government Survey with an EGDI score of 0.6329.
EGDI combines online services, telecommunications infrastructure and human capital, so it should not be read as a standalone connectivity rate.
The financial-inclusion figures for Bosnia and Herzegovina come from survey indicators and are kept separate from telecom subscription measures. Account ownership and payment use measure different aspects of digital participation. For interpretation, separate survey measures from network counts rather than filling gaps with estimates.
The digital gender gap
Gender-disaggregated indicators can reveal differences hidden by national averages. Survey measures are shown separately from telecom counts.
Share of male population
2024No directly verified value in extract
Not shownNot calculated from incomplete data
Not shownMale value not directly verified
Not shownBosnia and Herzegovina's internet-use figure shown here is 87.3% for 2024. The percentage measures people using the internet, not subscriptions. The source year is shown with the figure. Across the indicators, treat missing observations explicitly so older observations are not presented as current.
Bosnia and Herzegovina vs. Region and World
| Indicator | Bosnia and Herzegovina | Europe & Central Asia | World |
|---|---|---|---|
| Internet use | 86.0% (2024) | 92% (2025) | 74% (2025) |
| Fixed broadband | 29.39 per 100 people (2024) | N/A | N/A |
| EGDI | 0.6329 (2024) | N/A | N/A |
Internet adoption over time
Bosnia and Herzegovina is compared only where the same indicator definition is available for the country, its region and the world. For interpretation, separate survey measures from network counts so the value is not mistaken for a population share.
What the numbers say about Bosnia and Herzegovina
What the numbers say about Bosnia and Herzegovina
Bosnia and Herzegovina's latest verified internet-use figure is 86.0% in 2024, below the Europe & Central Asia aggregate of 92% reported for 2025. Mobile cellular subscriptions stand at 121 per 100 people, underlining that subscription counts are not the same as unique users.
The fixed-broadband figure for Bosnia and Herzegovina is kept as a subscription rate rather than a household-access percentage. The two measures use different denominators. Each dataset is shown with its own reference year.
Bosnia and Herzegovina ranked 107 of 193 UN member states in the 2024 UN E-Government Survey. The ranking measures digital-government development, not internet use. Across the indicators, separate survey measures from network counts before drawing a cross-country conclusion.
How to read this page
In this profile, internet use is a people-based indicator: it records whether residents used the internet during the source reference period. It is different from household broadband coverage. Subscription counts are not the same as unique users.
Key Takeaways
Quick answers to common questions about Bosnia and Herzegovina's digital adoption figures.
What percentage of people in Bosnia and Herzegovina use the internet?
86.0% in 2024.
How many mobile subscriptions are there in Bosnia and Herzegovina?
Bosnia and Herzegovina records 121 mobile subscriptions per 100 people in 2024 in the cited series. Subscriptions count active lines rather than unique residents, so a rate above 100 is possible.
How strong is mobile broadband adoption in Bosnia and Herzegovina?
The 2024 UN E-Government Survey technical dataset uses an active mobile-broadband input of 64.89 subscriptions per 100 people for Bosnia and Herzegovina. The reference year stays attached to the value.
How does Bosnia and Herzegovina rank for digital government?
Bosnia and Herzegovina ranked 107th in the 2024 United Nations E-Government Development Index, with an EGDI score of 0.6329.
What share of adults in Bosnia and Herzegovina have an account?
Global Findex reports account ownership of 77.5% among adults age 15 and older in 2024.
Frequently Asked Questions
What does the internet use figure show for Bosnia and Herzegovina?
Bosnia and Herzegovina's internet-use figure shown here is 86.0% for 2024. The percentage measures people using the internet, not subscriptions. The source year is shown with the figure.
What does the e-government figure show for Bosnia and Herzegovina?
Bosnia and Herzegovina's 2024 UN E-Government Development Index score is 0.6329. EGDI combines online services, telecommunications infrastructure and human capital, so it should not be read as a standalone connectivity rate.
What does the global egdi rank figure show for Bosnia and Herzegovina?
Bosnia and Herzegovina ranked 107 of 193 UN member states in the 2024 UN E-Government Survey. The ranking describes digital-government development rather than the share of residents who use the internet. For interpretation, use the stated indicator definition instead of assuming every dataset covers the same period.
Sources & methodology
In this profile, Bosnia and Herzegovina is compared only where the same indicator definition is available for the country, its region and the world. The source year is shown with each figure. When comparing countries, treat missing observations explicitly so older observations are not presented as current.
Rounding: percentages are generally shown to one decimal place, subscription rates to up to two decimals and index scores to four decimals. Where no directly verified comparable value is available, DigifyWorld shows a dash instead of estimating a replacement.View sources used for this page
Active mobile-broadband subscription input used in the 2024 E-Government Survey. ITU DataHub
EGDI rank, overall score and component indices. UN E-Government Survey