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Digital Adoption

Digital Adoption in Indonesia

JakartaLocal time

72.8% internet penetration · EGDI rank 64 of 193

This profile brings together internet use, financial inclusion and UN e-government indicators for Indonesia, with source years shown alongside each figure.

72.8%
Internet penetration
World Bank / ITU · 2024
125.2
Mobile subscriptions per 100 people
World Bank / ITU · 2023
4.92
Fixed broadband subscriptions per 100 people
World Bank / ITU · 2024
0.7991
UN EGDI score · rank 64 of 193
United Nations · 2024

Internet and Connectivity

Internet use in Indonesia reached 72.8% of the population in 2024, up from 62.1% just three years earlier, one of the faster growth trajectories among large economies. Mobile subscriptions, at 125.2 per 100 people, run well ahead of fixed broadband, which sits at just 4.92 per 100 people. That gap is not a data anomaly: it reflects a market where mobile networks, not home fixed lines, carry the great majority of internet access, a pattern common across much of Southeast Asia's more geographically dispersed, archipelagic economies.

Connectivity indicatorIndonesiaYear
Individuals using the internet72.8%2024
Mobile cellular subscriptions, per 100 people125.22023
Fixed broadband subscriptions, per 100 people4.922024

Digital Payments

Financial-inclusion indicators are shown separately from connectivity measures because they describe account ownership or payment use.

Payments and financial inclusionIndonesiaYear
Adults with a financial account56.3%2024
Digital transaction volume growth (Bank Indonesia)+36.1%2024
QRIS transaction growth+175.2%2024

Digital Government

Indonesia ranked 64 of 193 UN member states in the 2024 E-Government Development Index, with an EGDI score of 0.7991.

UN E-Government Development IndexIndonesia
EGDI score0.7991
Global rank64

Indonesia vs. Region and World

This comparison uses internet penetration because it provides a same-source, same-year benchmark for Indonesia, East Asia & Pacific, and the world.

IndicatorIndonesiaEast Asia & PacificWorld
Internet use, 202472.8%86.6%71.2%

Key Takeaways

  • Indonesia's internet growth has been rapid and almost entirely mobile, with fixed broadband still reaching under 5 people per 100.
  • QRIS transaction growth of 175.2% in a single year signals a payments shift happening faster than the underlying account-ownership numbers would suggest.
  • More than four in ten adults still lack a formal financial account, even as real-time digital payment volumes surge, a reminder that payment activity and account ownership are not the same thing.

Frequently Asked Questions

What percentage of Indonesia's population uses the internet?

72.8% in 2024, up from 62.1% in 2021, per World Bank data sourced from the ITU.

Why is Indonesia's fixed broadband rate so low?

At 4.92 per 100 people, fixed broadband is a minority connection type because most Indonesians access the internet primarily through mobile networks.

What is QRIS?

Indonesia's national QR-code payment standard, introduced by Bank Indonesia in 2019 to unify the country's digital payments into one interoperable system.

What is Indonesia's rank in the UN E-Government Development Index?

Indonesia ranked 64 of 193 UN member states in 2024, with an EGDI score of 0.7991.

Sources & methodology

Sources for the indicators and definitions shown above.

View sources used for this page
World Bank Global Findex

Account ownership, 2024.

Bank Indonesia

Digital transaction and QRIS growth, 2024. Country-specific supplementary source for 2024 digital-transaction and QRIS growth.

United Nations E-Government Survey 2024

EGDI score and global rank, covering all 193 UN member states. Component indices were not individually confirmed for Indonesia.

Data note: Indicators are shown with their published reference years.